Effective Date: April 1, 2026
Divine Cleaning And Janitorial (“Divine Cleaning And Janitorial,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through https://divinecleaningfacilities.com/, our forms, and our related communications. This Privacy Policy explains what personal information we collect, how we use it, when we may disclose it, what tools and technologies we use on the website, and what rights you may have under applicable law, including California privacy law.
This policy covers information collected through our website. Information you provide to us in the course of a cleaning contract (including building access details, alarm codes, and key assignments) is handled under that written agreement and the confidentiality obligations it contains.
Information We Collect
We may collect information directly from you, automatically through your use of the website, and from service providers or tools that support our website and communications.
Information You Provide to Us
When you contact us, request a walkthrough, or submit a form through the website, we may collect:
- Name
- Email address
- Phone number
- Company or organization name
- Facility details you provide, such as building type, approximate square footage, number of restrooms, flooring types, and current service arrangements
- Service details such as the cleaning services you are interested in, desired frequency, preferred service hours, and timeline
- Any inquiry details you include in a message
- Any other information you choose to provide through our forms or communications
Please do not submit building security information (including alarm codes, access codes, key locations, or security system details) through our website forms. That information is exchanged only after a service agreement is in place, through the method set out in that agreement.
Information Collected Automatically
When you visit the website, our service providers and we may automatically collect certain information, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages viewed and actions taken on the site
- Referring pages and websites
- Date, time, and duration of visits
- General geographic location derived from IP address
- Cookie identifiers and similar technical data
How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and provide service information
- Schedule and prepare for a walkthrough of your facility
- Prepare a scope of work and a quote based on that walkthrough
- Communicate with you about services, scheduling, or proposals
- Operate, manage, and improve our website and forms
- Understand how visitors use our website
- Measure site performance and inquiry activity
- Detect spam, fraud, abuse, or malicious activity
- Maintain the security and integrity of our site and business
- Comply with legal obligations, including recordkeeping related to public-sector or government contracting
- Protect our rights
Text Messaging (SMS)
If you check the text-message consent box on our Request a Walkthrough or Contact form, you agree to receive text messages from Divine Cleaning And Janitorial about your request at the phone number you provide. Checking the box is optional, and consent is not a condition of purchase.
- Messages relate to your inquiry, such as scheduling a walkthrough, following up on your request, and answering your questions
- Message frequency varies
- Message and data rates may apply
- Reply STOP at any time to opt out. Reply HELP for help, or call us at 225-773-1630
We do not sell, rent, or share mobile phone numbers or text-message consent with third parties or affiliates for their marketing or promotional purposes. This information is shared only with the service providers that deliver our messages, and only so they can deliver them. Nothing else in this Privacy Policy permits sharing text-message opt-in data or consent with third parties for marketing.
Cookies, Pixels, And Similar Technologies
We use cookies and similar technologies to operate the website, understand site usage, improve functionality, and support security features. These technologies may be used by us or by third-party providers that support our website.
Depending on your location and how our website is configured, you may be presented with a cookie banner or consent tool that lets you manage certain cookie preferences. You can also manage cookies through your browser settings. Disabling some cookies may affect how the website functions.
Website Tools And Service Providers
We use a small group of website tools to operate the site, protect form submissions, and manage inquiries. The services below may process certain technical or submission-related data. Not every tool listed is in use at all times; we describe them here so this policy remains accurate if they are enabled.
Website Forms
We use website form technology to collect and process information you submit through our contact and walkthrough request forms. Information submitted through these forms may be stored within our website systems, forwarded by email, or processed by service providers that support our website or communications.
Hosting And Security
Our website is operated on hosting infrastructure that may log technical data, including IP addresses and request information, for performance, reliability, and security purposes.
Analytics
We may use website analytics tools, such as Google Analytics, to understand how visitors use our website, including which pages they visit and how they interact with our content. These tools use cookies or similar identifiers to measure interactions. We do not knowingly send personally identifiable information to analytics providers.
Advertising And Measurement
We may use advertising or measurement technologies, such as the Meta Pixel or similar business tools, to understand website activity and measure advertising effectiveness. Where these tools are in use, data collected on our website may be shared with the relevant provider.
Spam And Abuse Prevention
We may use spam and bot prevention technology, such as Google reCAPTCHA, on forms or other site features. These tools are designed to distinguish human visitors from automated activity and may collect hardware, software, device, and interaction data in the process.
Consent Management
We may use a cookie banner, consent management platform, or similar tool to present privacy choices and record consent preferences. Consent choices may affect the operation of analytics, advertising, or measurement technologies on the site.
How We Share Information
We do not sell your personal information for money. We may disclose personal information in the following circumstances:
- To service providers or contractors that help us operate the website, forms, analytics, communications, hosting, security, or marketing functions
- To advertising or analytics partners where website technologies such as analytics or pixels are in use, subject to your settings and applicable law
- To government agencies or prime contractors where required as part of a bid, solicitation, or contract award process you have asked us to participate in
- If required by law, subpoena, court order, or legal process
- To protect our rights, users, safety, or property
- As part of a merger, acquisition, restructuring, financing, or sale of business assets if applicable
We do not disclose building access information, facility security details, or the contents of a client’s scope of work to third parties except as required to perform the services or as required by law.
Categories of Personal Information We Collect
For California privacy transparency, the chart below summarizes the categories of personal information we may collect, why we collect them, and the categories of third parties with whom we may disclose them for business purposes.
| Category | Examples | Business Purpose | Disclosure Categories |
|---|---|---|---|
| Identifiers | Name, email address, phone number, IP address, company or organization name | Responding to inquiries, operating the site, communications, analytics, security | Hosting providers, form providers, analytics providers, communications providers |
| Internet or Network Activity | Pages viewed, site activity, browser and device data, cookies, referral sources | Site analytics, site improvement, marketing measurement, security | Analytics providers, advertising partners, hosting providers |
| Facility And Service Inquiry Information | Building type, approximate square footage, flooring and fixture details, desired service frequency and hours, current service arrangements | Preparing for a walkthrough, developing a scope of work and quote, responding to requests, recordkeeping | Internal staff, form and communications providers, service providers supporting website operations |
| Geolocation Data | Approximate location derived from IP address | Analytics, service area relevance, fraud prevention, website administration | Analytics providers, hosting providers |
| Other Information You Submit | Messages, notes, facility details, free-form text in forms | Customer support, quote preparation, response management | Internal staff, form providers, email and communications providers |
California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, including the right to:
- Know what personal information we collect, use, disclose, or retain
- Request deletion of certain personal information, subject to exceptions
- Request correction of inaccurate personal information
- Opt out of the sale or sharing of personal information, if applicable
- Limit the use or disclosure of sensitive personal information, if applicable
- Not be discriminated against for exercising applicable privacy rights
We do not knowingly sell personal information for monetary consideration. If our use of analytics, advertising, or pixel-based tools is considered “sharing” under certain privacy laws, you may have the right to opt out of that activity where applicable. California law also recognizes browser-based privacy preference signals in some contexts, including the Global Privacy Control, where applicable.
Submitting a Privacy Request
To submit a privacy-related request, please contact us using the contact information below. We may need to verify your identity before processing certain requests. If an authorized agent is submitting a request on your behalf, we may request proof of authorization and identity verification, as permitted by law.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, managing walkthrough and quote requests, maintaining service and contract records, improving the website, complying with legal obligations, resolving disputes, and enforcing agreements. Records related to public-sector contracts may be retained for the period required by the applicable contract or by law.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No system, website, or method of internet transmission is completely secure, so we cannot guarantee absolute security.
Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website. If you believe a child has submitted personal information to us, please contact us so we can review and address the issue.
We provide cleaning services to schools and daycare facilities. We do not collect personal information about students, children, or facility occupants through this website, and we do not request it.
Third-Party Links
Our website may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, website tools, legal obligations, or operational needs. When we make changes, we will revise the Effective Date above. Your continued use of the website after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, our data practices, or your privacy rights, please contact us:
Divine Cleaning And Janitorial
Phone: 225-773-1630
Email: charlesetta@divinecleaningfacilities.com
Website: https://divinecleaningfacilities.com/